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Frequently Asked Questions


What are the shipping methods and delivery times?

We will always ship via the most economical method unless specified otherwise in your order. Shipping charges will be applied to your order. A final notification of the shipping charges and of your order will be emailed once the order has been processed.

* Delivery times may vary and are based on product availability.

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What should I do if I get an error message when trying to place an order?

If you encounter an error message during the on-line ordering process, please contact us at [email protected] or call 1-800-236-2383 (toll-free) or 1-727-842-8000, Monday-Thursday, 9:00 a.m. - 5:30 p.m. (ET).

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How do I cancel or modify an order?

Your order can be cancelled or modified before your package has been shipped. Please call 1-800-236-2383 (toll-free) or 1-727-842-8000, Monday-Thursday, 9:00 a.m. - 5:30 p.m. (ET), or email [email protected] and a sales representative will be happy to assist you.

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What is your return policy?

We will issue a full refund for the price of any item that is not special ordered and is returned within 30 days of receipt. Shipping costs will only be refunded if the return is a result of our own error. Contact us at [email protected] or call 1-800-236-2383 (toll-free) or 1-727-842-8000, Monday-Thursday, 9:00 a.m. - 5:30 p.m. (ET), within 30 days of purchase to obtain return instructions.

Please see our full return policy here.

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What payment methods do you accept?

We accept MasterCard, VISA, Discover, and American Express.

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Can I order without a credit card?

Our On-line Store only accepts credit card orders at this time. If you wish to place an order by check, money order or purchase order, contact us at [email protected] or call 1-800-236-2383 (toll-free) or 1-727-842-8000, Monday-Thursday, 9:00 a.m. - 5:30 p.m. (ET), and a sales representative will be happy to assist you. Please have your payment and order information ready before you call.

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Can I order by phone?

Yes, you can always order by phone. Just call 1-800-236-2383 (toll-free) or 1-727-842-8000, Monday-Thursday, 9:00 a.m. - 5:30 p.m. (ET), and a sales representative will be happy to assist you. Please have your payment and order information ready before you call.

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Are all the products available in the Davies Corvette On-line Store?

No, not all the products we offer are available in our On-line Store. Please contact us at [email protected] or call 1-800-236-2383 (toll-free) or 1-727-842-8000, Monday-Thursday, 9:00 a.m. - 5:30 p.m. (ET), and a sales representative will be happy to assist you with any questions you may have.

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Can I ship to an address other than my billing address?

Short answer, yes. However, the address will need to be added as an authorized Alternate Shipping Address.

If you specify a shipping address which differs from the credit card's actual billing address (for example your work address), you will need to contact your credit card company to add the "Alternate Shipping Address" to the account. This is not changing the billing address, only adding another authorized shipping address to the account.

Adding this address is an easy task. Simply call your credit card company using the phone number from the back of your card and ask the bank to add this shipping address as an approved "Alternate Shipping Address". Please do this before placing your order. Failure to do so will delay your order.

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Is my order secure?

If you are using Netscape 3.0 or later or Microsoft Internet Explorer 3.0 or later, all personal and credit card information is encrypted for your protection. Our site uses Secure Sockets Layer (SSL) to ensure your transaction is safe. Just make sure all the SSL security features are turned on in your browser's preferences or options.

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Will I pay tax on my purchases?

Sales tax will be applied to orders shipped within Florida.

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How can I get a copy of my invoice?

A copy of your invoice will be shipped with your order. If an invoice is lost, you may contact us at [email protected] or call 1-800-236-2383 (toll-free) or 1-727-842-8000, Monday-Thursday, 9:00 a.m. - 5:30 p.m. (ET).

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